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FAQ

Discover answers to commonly asked questions about Enhance.MD and our personalized weight loss program.

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Medication

What is the best time to take your GLP-1 medication?

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Medication

Is it safe to leave my medication in the mailbox if absent?

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My Account

Why were there multiple charges during my sign-up?

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My Account

How can I find the password I used for signing up?

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My Account

Why hasn't my photo ID been accepted?

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My Account

What's causing issues with photo uploads?

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My Account

Why does my new account show as canceled?

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My Account

How long does a refund take to process?

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My Account

How do I create an account?

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My Account

Who do I contact for missing communication?

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My Account

Does lacking a government photo ID risk my account?

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My Account

How do I upload a photo?

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100% Money-Back Guarantee

If at any point during the onboarding process you are found ineligible for semaglutide medication prescription, Enhance.MD will provide a full refund of 100% of your initial membership payment. The refund does not cover the $36.00 laboratory results fee for services conducted at Quest Diagnostics.

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